MILITARY PERSONNEL FLIGHT

CONTACT 

Military Personnel Flight

110 Allison Ave, Suite 2027

575-784-4933
DSN: 681-4933

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Passports & Visas

P: 575-784-6332

DSN: 681-6332

ID CARDS/DEERS

Members must make an appointment for CAC, Dependent/Retirement ID Cards or DEERS updates by calling 575-784-4933.

RAPIDS SELF SERVICE

Service members may visit ID Card Office Online (osd.mil) to log in to their DEERS profile (CAC required) to update:

• Address

• Phone number

• Personal Email

• Form 1172 for dependent ID card renewal

IDENTIFICATION

Proper identification is required for all transactions. To be issued any ID card, 2 forms of unexpired identification are required for adults, one of which must be a current photo ID. Please reference 'ACCEPTABLE DOCUMENTS' under important links.

CHILDREN under 18 years of age only need one form of ID.

All documents must be Original/Certified. Photocopies are not accepted.

COVID ID RENEWAL RESTRICTIONS

• If cardholder’s affiliation is unchanged, ALL USIDs that expire on or after 1 Jan 2020 are extended through 30 Jun 2021

• The minimum age for initial USID card issuance is increased from 10 to 14 years

• Continued use of the Reserve USID card to obtain active duty benefits is authorized for mobilized Reservists and their eligible dependents

• For latest guidance please visit https://www.cac.mil/Coronavirus/

RENEWAL OF CAC /ID CARDS

• Renewal of CAC/ID cards can be done up to 90 days prior to the expiration date

• Deploying members must ensure CAC remains current through the duration of deployment

LOST/STOLEN OR CONFISCATED CAC/ID CARDS

Please bring:

• Police report

• Letter or memorandum from the individual's Commander or the First Sergeant

HOURS OF OPERATION

Military Personnel Flight

MONDAY, WEDNESDAY & FRIDAY

7:30 AM - 3 PM

By appointment only

TUESDAY & THURSDAY

CLOSED

Passports & Visas

MONDAY, TUESDAY & THURSDAY

8:00 AM - 11:00 AM

By appointment only

Passport Pickup

MONDAY-THURSDAY

2:00 PM - 3:00 PM

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FRIDAY

All Day

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Closed Federal Holidays and the first Friday of every month

IMPORTANT LINKS

CONTRACTORS

• Prior to making an appointment, confirm with your Trusted Agent (TA) you have been entered in the Contractor Verification System (CVS)

• If this is your First CAC, please ensure you have arrangements to access the installation

MILITARY RETIREES​

• Retirement Orders*
    * Reserve/National Guard Retirees: Orders/Letter transferring to Retired List and authorizing retired pay

• If Medicare eligible, (turning 65 years of age) the Medicare Card Part A

CIVILIAN RETIREES

• Civilians retiring must have SF Form 50 

PASSPORT

All active duty military members are required to coordinate with their Unit Deployment Manager (UDM) for Official Passports. UDMs will brief active duty members on how to obtain an Official Passport and are required to review and initial the Passport Application Packet before submission to the Passport Agent.

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Active duty military members with dependents PCS’ing to a destination requiring a No-Fee Official Passport should contact the Passport Agent for guidance on obtaining a No-Fee Official Passport.

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Important Reminders

• All applicants (including children) must appear in person

• Average processing time is 4-6 weeks

• Anyone requesting a passport must be a U.S. Citizen

• Photos cannot be more than six months old

• The state of Texas, California and Georgia do not allow extracts (must be the original full length version)

• Original Birth Certificates are mandatory if submitted as proof

• Application (DS11 or DS82) must be printed single sided

• If both biological parents are not present to apply for a child under 16, parent must provide notarized parental consent form (DS-3053) with photo ID, or court document reflecting sole custody